Knowledge Management with Confluence Cloud

• Part 1: Introduction to Confluence
  
  • What is Confluence? Understanding Confluence's purpose, features, and benefits.
  • How is Confluence structured? Overview of Confluence's structure, including spaces, pages, templates, and macros.
  • Atlassian licensing model and apps: Understanding Atlassian's licensing model and how to choose and install apps in Confluence.
  
  

By the end of this section, you will have a solid understanding of what Confluence is, how it works, and how to get started with it.

• Part 2: Understanding Knowledge Management
  
  • Sharing information: Understanding the importance of sharing information effectively, and how Confluence can help.
  • Working transparently: How to use Confluence to work transparently and foster a culture of openness and collaboration.
  • Documenting knowledge: How to use Confluence to document and organize knowledge effectively, and how to encourage others to contribute to your knowledge base.
  
  

By the end of this section, you will have a solid understanding of the importance of Knowledge Management, and how Confluence can help you achieve your KM goals.

• Part 3: Getting Familiar with Confluence
  
  • Dashboard: Overview of the Confluence Cloud dashboard and how to customize it for your needs.
  • Confluence Navigation: Understanding the different navigation menus in Confluence and how to use them to navigate between spaces, pages, and other content.
  • Spaces, Pages: How to create, manage, and organize spaces and pages in Confluence. Understanding the difference between spaces and pages, and how to use them effectively to organize content.
  • Templates: Using Confluence templates to create consistent and standardized pages across your organization. How to create and customize templates to fit your needs.
  • Search: Understanding how Confluence search works, and how to use it effectively to find the content you need.
  • Profile: How to set up your Confluence profile and personalize it to your needs. Understanding how to use your profile to collaborate with others and share your expertise.
  • Notifications: How to manage your Confluence notifications and stay up-to-date on changes to your content.
  • Permissions: Understanding how Confluence permissions work, and how to manage them effectively to control access to your content.
  • Read mode: How to use Confluence's read mode to view pages in a distraction-free, reader-friendly format.
  • Archiving pages: How to archive pages in Confluence to keep your space clean and organized.
  • Page history and versions: Understanding how Confluence tracks page history and versions, and how to use this feature to revert to an earlier version of a page if needed.
  
  

By the end of this section, you will have a solid understanding of how to use Confluence to create, manage, and organize your content effectively, as well as how to customize your Confluence experience to fit your needs.

• Part 4: Integrating Jira & Confluence
  
  • Benefits of integrating Jira and Confluence: Understanding the benefits of integrating Jira and Confluence for seamless collaboration.
  • Setting up Jira and Confluence integration: How to set up the integration between Jira and Confluence, and how to configure the integration settings.
  • Creating Jira issues from Confluence: How to create Jira issues directly from Confluence, and how to link Confluence pages to Jira issues.
  • Using Jira reports in Confluence: How to use Jira reports in Confluence to get a real-time view of your team's progress.