Administer, Extend, and Automate Salesforce (ADX211)

Troubleshoot Record Access and Field Visibility\n\n\n- Troubleshoot record access\n- Understand the impact of territory management on the sharing model\n- Manage field visibility\nChange Management\n\n\n- Managechanges in a sandbox\n- Deploy changes using change sets\nExtend Salesforce with Custom Objects and Apps\n\n\n- Build custom objects, tabs, and apps\n- Create relationships between objects\n- Use delegated administration\nExtend Reporting\n\n\n- Create custom report types\n- Build exception reports with cross filters\n- Categorize report data with bucketing\n- Extend summaries in reports and dashboards\n- Display multiple views of data using joined reports\n- Analyze data over time with historical trending and reporting snapshots\nIncrease Efficiency with Salesforce1 and Quick Actions\n\n\n- Customize the salesforce1 mobile app\n- Create object-specific quick actions\n- Creating global quick actions\nImprove Data Quality\n\n\n- Assess, cleanse, and maintain data quality\n- Prevent duplicate records using Duplicate Management\n- Clean and enrich data with data.com\nAutomate Complex Business Processes\n\n\n- Use validation rules, formula fields, workflow rules, and processes to enforce and automate business processes\nStreamline Requests with Approval Processes\n\n\n- Manage approval processes\n- Troubleshooting approval processes\nIncrease Productivity with Visual Workflow\n\n\n- Understand use cases for Visual Workflow\n- Build and deploy a flow\nExtend and Troubleshoot Business Process Automation\n\n\n- Understand when to use Apex and Visualforce for extending business process automation.\n- Understand the order of execution for automated processes.\n- Use debug logs to troubleshoot business process issues.

„Grundlagen der Administration für erfahrene Administratoren” ist für folgende Zielgruppen gedacht:\n\n\n- Administratoren mit mindestens sechs Monaten Erfahrung mit Salesforce und/oder Administratoren, die den Kurs „Grundlagen der Administration für neue Administratoren” absolviert haben.