IBM WB836G - Developing Case Management Solutions using IBM Business Automation Workflow V20.0.0.2

Course Outline

• Introduction to IBM Business Automation Workflow
• Managing cases in IBM Business Automation Workflow Case Client
• Exercise: Managing cases in IBM Business Automation Workflow Case Client
• Building and deploying a case solution
• Exercise: Building your first Case solution
• Defining case solution objects
• Exercise: Defining case solution objects
• Case activities
• Exercise: Creating case activities
• Customizing Property Views
• Exercise: Customizing Property Views
• Creating a case activity with a new process
• Exercise: Creating a case activity with a new process
• Managing case stages
• Exercise: Managing case stages
• Designing custom Case pages
• Exercise: Designing custom Case pages
• Working with the Calendar widget
• Exercise: Working with the Calendar widget
• Customizing the case toolbars and menus
• Exercise: Customizing the case toolbars and menus
• Wiring widgets
• Exercise: Wiring widgets
• Promoting an existing case solution
• Exercise: Promoting an existing case solution
• Integrating an existing process in a case solution
• Exercise: Integrating an existing process in a case solution
• Configuring security for a case solution
• Exercise: Configuring security for a case solution
• Course summary

Objective

After completing this course, you should be able to:

• Describe the key capabilities of IBM Business Automation Workflow
• Understand the high-level architecture for IBM Business Automation Workflow (BAW)
• Identify the Workflow Center components
• Explain the Case management concepts
• Describe the benefits of using IBM Business Automation Workflow on Cloud
• Create, process, and split cases in BAW Case Client for an existing case solution
• Add documents and runtime activities to a case in BAW Case Client
• Understand the Case solution design
• Build and deploy a case solution
• Export, delete, and import a case solution
• Define properties, choice lists, roles, and business objects for a case solution
• Create document types and case types for a case solution
• Create To-do Task and Container activities
• Add the To-do list widget to the page
• Use Sets to manage tasks
• Create a custom property view
• Configure the display settings for properties
• Assign the custom property view to case pages
• Model a process for a case activity
• Create client-side human services
• Manage case stages manually and automatically with process JavaScript API
• Create custom pages and implement Free Form page layout and utility widgets
• Configure the Calendar widget and subscribe to external calendars
• Create and view quick tasks in the Calendar widget
• Customize the toolbar and menu for a case page
• Wire two widgets together
• Implement Script Adapter widgets to transform data
• Promote an existing case solution to a workflow project
• Integrating an existing process in a case solution
• Create, apply, and export a security configuration for a case solution

Prerequisites

Before taking this course, you should have: 

• Familiarity with case management concepts
• Basic knowledge of programming techniques
• Understanding of JavaScript

Audience

This course is intended for case solution developers of IBM Business Automation Workflow.