English for Meetings - How to successfully participate in Meetings: Confident and active participation in English meetings with customers, partners and colleagues

Small talk

• Which topics are suitable for small talk and which should be avoided?
• Conversation guidelines for successful small talk.
• Practicing small talk.

Listening skills

• Listening and understanding.
• Suggestions for improving listening comprehension.
• How to react if I haven't understood everything? How to ask specific questions.

Behavior and expressions in the meeting

• What needs to be considered before the meeting (as a participant)?
• Introducing yourself and describing your background
• Expressing and justifying your opinion - politely and diplomatically
• Communicating agreement and disagreement professionally.
• How do I interrupt politely and constructively?
• How do I react appropriately when I am interrupted?
• Useful expressions and phrases for meeting participants.
• What is important at the end of the meeting or after the meeting?
• Differences between formal and informal meetings.

Intercultural meetings

• Differences and opportunities of intercultural meetings
• What needs to be considered in intercultural meetings?
• What to consider in English meetings with non-native speakers?

• You will be able to actively participate in business meetings.
• You will be able to express and present yourself confidently and clearly in English.
• You will improve your communication skills and fluency for participation in English meetings.
• You will know how to behave in general and in difficult situations.
• You will be able to build positive relationships with your new English language skills.

Employees, managers and professionals who attend meetings in English - especially with customers, partners, service providers or international colleagues - and who wish to gain a greater level of confidence and improve their communication skills in order to build rapport, leave a lasting positive impression and convey the same level of competence as they would in their native language.