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Tools for effective teaching & leadership in groups

As the specialist for the company’s machines and installations, the technical trainer, service technician, applications engineer imparts the operators, the customer's maintenance personnel and the company's own technicians with the necessary specialist knowledge in handling of complex technology. Target groups can be machine operators, maintenance personnel of the customer and own technicians. The participants themselves can be multipliers, who in turn should instruct users.

Depending on how effective the training is, this may result in a wide range of consequences: how often the hotline is contacted, the number of warranty claims, the number of good will cases, and the level of customer satisfaction… 

The Corona lockdowns have changed the working environments of many by forcing them to work from home. In the meantime, most people not only have become used to this situation, but appreciate it and even prefer working from home, as it allows them to balance their work and personal lives. 

However, despite several advantages, including the fact that people save commuting time, latest studies show that the majority now work longer hours than before. The work-life balance has turned into a work-life fusion.  

Goals: 

The goals of this seminar are (a) to introduce techniques that increase efficiency as well as effectiveness and (b) to find solutions and strategies to balance workload and time for family and recreation to prevent burnout. Classic and new time management techniques and principles are introduced and adjusted to the participants' work environments.

If you wish to deepen your project management knowledge and confidently master project management methods, this is the right training for you.

What you achieve with the course:

• You will feel more confident in your project, as you are given a well-stocked toolbox and will be able to use it competently.
• Project management methods are no longer a challenge for you in your everyday professional life, as you know how to apply them and thus lead a moderately complex project*.
• You acquire a structured approach to project management which will help you find your way into your role as project manager, even in the face of difficulties.
• Your professional competence is complemented by modern project management methodology as well as communication and interaction skills.